BPI 620 - Business Process Strategy and Innovation

3 Credit(s)

According to newest research, over 70% of organizations worldwide have started digital transformation initiatives or at least plan for them. New digital tools are available almost daily – and many of them have the potential of a major business impact. They enable innovation, high performance practices and often critical for strategy realization and new business models. The resulting transformation of business processes leads to superior customer or supplier experience and organizations become more efficient, agile, meet compliance requirements, or improve the quality of products and services. They help achieving a level of process performance you would never have thought of before. However, many organizations underestimate the challenges of digital business process transformation. The course addresses that issue. It proposes methods and tools that help to focus on the right sub-processes to transform, improve those areas using appropriate digital technologies while considering the end-to-end business process context and sustain the results through appropriate governance measures. The course discusses design and execution principles as well as related methods and tools to realize the full business value of digital business process transformation. It combines newest case studies with current research findings.
Prerequisite(s): BPI 600 or permission of the instructor.