OPM 352 - Operations Management

3 Credit(s)

No product or service can be produced without operations. In fact, nearly 80 percent of any organization is comprised of operations. This course covers the techniques needed to understand, manage, and improve organizational processes whether within a manufacturing or service organization. Specifically, students evaluate business process flows using financial measures and performance metrics. Various operations techniques are used to evaluate capacity, identify bottlenecks, and determine appropriate inventory levels. Six Sigma techniques are used to understand variability, process capacity, and process capability.
Prerequisite(s): QA 251 and junior standing or sophomore Management majors with an Operations Management concentration.